Thanks for making a clear-cut thread
summarizing why this is a big issue within the PvP community,
Tauranewone. To keep communication on this as clear as possible, I'll
try and clarify what has happened with the transition between Season 9
and 10, as well as give you our take. For everyone reading along, please
do not create new threads on this issue. We'll be primarily watching
this one and would prefer to keep our forums as easy to read as
Before getting into it, I want you all to know that we've maintained an
open dialog with our developers over the past 24 hours regarding the way
in which the PvP season transition went down since patch 4.2 (this
includes relaying a lot of the feedback we've seen on the forums to
them). We agree that the mistakes made were very unfortunate and unfair
to a lot of players. We're currently exploring some options to try and
alleviate some of the misfortune many of you experienced while
purchasing PvP gear in the last week.
First off, to be clear, we made two mistakes which led to the primary cause of frustration for players:
1) We noted that Conquest Points were
going to be converted into Honor Points above the 4,000 cap with the
release of patch 4.2, giving players one week to spend these excess
points before the start of Season 10, at which point the 4,000 point cap
would go into effect. Instead, the Honor Point cap intended to be
enforced yesterday was applied at the same time Conquest Points were
converted to Honor Points with patch 4.2. This led many players who
saved Conquest Points up for the season transition to receive gold for
any Honor Points above 4,000, rather than points above that cap. There
wasn't a feasible solution for correcting the fact that the calculations
had been run a week early.
2) We didn't notify players that we made a slight change to the way PvP
gear is introduced each season. The change simply wasn't communicated
among all of the other patch 4.2 changes, which was a big oversight on
These two errors compacted each other. Players were left with no more
than 4,000 Honor Points after patch 4.2, which led many players to farm
more HP to buy Season 9 gear. Then, when Season 10 hit yesterday, Season
9 (ilvl 365) items were replaced with an HP tier of Season 10 (ilvl
371) items. Since players didn't know this would happen, many of you
farmed HP and spent it on the Season 9 items prior to yesterday's
Obviously most of you already know what happened and are very frustrated
by it, but I just want to clarify the nature of the unrest, as well as
the intended way this season transition was to happen. This is the way
it should have worked, and how it should work going forward:
1) During any season, a low tier of current-season items will be available for purchase with Honor Points.
2) During any season, a high tier of current-season items will be available for purchase with Conquest Points.
3) At the end of any season, any remaining Conquest Points will be converted into Honor Points above the 4,000 cap.
4) In between seasons, the previous high tier of items becomes available
for purchase with Honor Points, allowing anyone who could not
previously afford them with CP one last chance to buy them using the
excess Honor Points.
5) The new season begins. Honor Points are capped at 4,000 again. The
previous season's sets are removed and replaced with current-season HP
and CP items.
We've seen a lot of players ask what the purpose is of having Season 9
items available for purchase with Honor Points for a week, before
replacing them with better items. The purpose was for people to spend
their excess Honor Points on any leftover items, as once the next season
starts players can't keep more than 4,000 HP to spend. Now, the reason
why this intent wasn't evident to most players is because we capped HP a
week too early, which made spending any Honor Points last week less
than ideal. The reality is players would have been better off saving
4,000 HP for the start of Season 10 when ilvl 371 gear was released. But
they had no way of knowing that.
That is about all of the information I have to share on this subject at
the moment, but I want to remind you that the issues with this season
transition are well on our radar. We know we messed up in multiple ways.
This not only made our intentions very unclear, but led players to make
choices to spend their Honor Points they otherwise probably would not
If everything went according to plan, you probably would've spent any HP
over the 4,000 cap last week on any remaining Season 9 items you maybe
didn't have. You then would have saved 4,000 HP to get started on the
low tier Season 10 items. This is the way we're looking at it and will
let you know if and when we have more information to share.